Hi Mark,
I double checked to make sure all the graphics I'm trying to pull into the template are in the local installation directory and they are. C:\Program Files (x86)\SAP\FrontEnd\SAPgui\wwi\graphics. I also double checked the wwi.ini file to make sure this path was specified under [Paths]. All of that looked correct. What are some of the other causes you referred to?
Thanks,
Jason